Terms & Conditions

Terms and conditions of business
Martin Woodley and Associates Pty Ltd (Trading as JaneWrites Digital)

Proposals and consultancy work

JaneWrites Digital produces price estimates and brief proposals free of charge.

Consultancy, training and coaching is provided in good faith based on our knowledge of your needs and the marketing solutions within our specific area of expertise. We cannot accept liability of any kind for actions that client businesses take, or refrain from taking, as a result of acting on our advice.  You must make your own judgements on our advice, and if necessary seek advice from a 3rd party.

If the project is very large or complex, or work is required in order to clarify its scope and timescale, we may ask that the creation of the proposal be regarded as a chargeable task in itself, to be invoiced separately from the main project if you decide not to proceed.

Extra work

We reserve the right to make additional charges in some situations, for example:

  • Changes: Reasonable changes (2 rounds for author’s corrections, affecting up to 20% of the text) are included as part of the charge for writing text. Changes that affect over 20% of the text, or substantively change an agreed structure or running order, may be charged extra.
  • Resubmissions: The charge for editing supplied text may be re-applied if you supply a new version that supersedes a version previously understood to be final
  • Unused/deleted material: No cost reduction is applicable in the event that you delete, request that we delete or decide not to use text that we have created as previously agreed.  Where a per page or per word amount has been agreed, work is invoiced on material produced by us, not material published by you.
  • Substantial changes to design:  Substantial changes to design work – more than 20% – once a brief has been received and quoted, will be additionally charged at time and materials.

Dates and timelines

If proposals include information on dates and timing, clients should bear in mind that if particular dates are missed, it may not be possible to meet the time commitments given later on in the timeline.

Also, please note that it may not necessarily be possible that the entire timeline be ‘moved back’ by a given number of days, as it may depend on the availability or workflow of third parties. The timings of weekends and holidays can also have an impact, for example if approval to print is given on a Friday rather than a Thursday. We will provide up-to-date information on timings as projects progress.

Purchase orders

Before beginning work on your project we will require a purchase order of some kind from you. This can be a formal document if your organisation uses them, or a signed proposal, or simply an email confirming the scope of the work and fee.

In the situation where the agreed fee has been ‘used up’ without the work as detailed in our proposal being completed, we reserve the right to cease work and wait for a further purchase order before continuing.

GST

All prices are shown exclusive of GST.

Invoicing

On completion of the work we will submit an invoice to you for the agreed amount. We will not submit an invoice that differs from our estimate without prior agreement.

On larger projects we may request the right to invoice monthly, or at agreed project milestones.

Our terms for payment of invoices are 14 days from date of invoice.

Copyright and imprint

Copyright in all published content (such as text and designs produced on your behalf) will pass to you on payment of your invoice, with the exception of licensed materials such as photography, which remain the property of the licensor and subject to their terms and conditions.

You accept all responsibility for any copyright issues arising from the publication of content produced by us that summarises, rephrases or otherwise refers to third-party sources at your request and as part of the agreed assignment.

Subcontracting

From time to time we may subcontract out work to other skilled professionals, depending on our workload.  We will always QA this work before submitting it to you.

Fair dealing

Notwithstanding the above clauses on copyright and imprints, unless explicitly agreed otherwise or explicitly requested by you, by commissioning us you grant us permission to:

  • refer to you on our website as a client, including using your name and logo, and linking to your website
  • describe the work we have done for you on our website
  • quote the text we have written for you on our website
  • include representations of any designs produced as part of the work on our site
  • include an appropriate credit in printed or online publications produced on your behalf.

Copyright held in your published materials or trademarks will be acknowledged.

Content disclaimer

Although we will make every effort to avoid errors, omissions, misrepresentations, inaccurate implications and other inaccuracies in the content of publications that we manage, the final responsibility for published material remains with the client.

We cannot accept responsibility or liability of any kind for any loss or damage, whether material, financial, commercial or reputational, that you incur as a result of your choosing to publish materials that we have worked on.

Laws

The laws of the State of Queensland shall apply to all work, Proposals and any other contracts entered into by JaneWrites Digital.

Changes

We reserve the right to change these Terms and Conditions from time to time, without notice.